Terms of service

Terms of Service for SUNEV EYEWEAR

Effective Date: March 12, 2026

Welcome to SUNEV EYEWEAR. By accessing or using our website suneveyewear.com and purchasing our products, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By using our website and services, you agree to these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old to make purchases from our website. By placing an order, you represent that you are of legal age to enter into a binding contract.

3. Prescription Eyewear Requirements

Valid Prescription Required

  • All prescription eyewear orders require a valid, current prescription from a licensed eye care professional
  • Prescriptions must be dated within the last 2 years (or as required by your state)
  • You must provide accurate prescription information

Prescription Verification

  • We reserve the right to verify your prescription with your eye care provider
  • Orders may be delayed pending prescription verification
  • We may refuse to fill prescriptions that cannot be verified or appear invalid

Your Responsibilities

  • You are responsible for providing accurate prescription information
  • You acknowledge that incorrect prescription information may result in eyewear that does not meet your vision needs
  • We are not liable for vision problems resulting from inaccurate prescription information you provide

4. Product Information and Pricing

  • We strive to display accurate product descriptions, images, and pricing
  • Colors may vary slightly from images due to screen settings
  • We reserve the right to correct pricing errors
  • All prices are in USD unless otherwise stated
  • Prices are subject to change without notice

5. Orders and Payment

Order Acceptance

  • Your order is an offer to purchase, which we may accept or decline
  • We reserve the right to refuse or cancel any order
  • Order confirmation does not guarantee acceptance

Payment

  • Payment is due at time of order
  • We accept major credit cards and other payment methods as displayed
  • You authorize us to charge your payment method for the total order amount
  • All payments are processed securely through our payment providers

6. Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • Risk of loss passes to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information
  • We are not responsible for delays caused by carriers or customs
  • Prescription eyewear typically ships within 7-14 business days after prescription verification

7. Returns and Refunds

Please refer to our Return & Refund Policy for complete details. In summary:

  • 30-day return period for unworn, undamaged items
  • Prescription accuracy guarantee within 60 days
  • Contact lenses cannot be returned once opened

8. Product Warranties

Prescription Accuracy

We warrant that prescription eyewear will be made according to the prescription you provide. If we make an error, we will remake your lenses at no charge.

Manufacturing Defects

We warrant our products against manufacturing defects for 90 days from delivery. This does not cover normal wear, damage from misuse, or scratches.

Disclaimer

EXCEPT AS EXPRESSLY STATED, ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount you paid for the product
  • We are not liable for vision problems resulting from inaccurate prescriptions you provide
  • We are not liable for delays in shipping or delivery

10. Medical Disclaimer

SUNEV EYEWEAR provides prescription eyewear based on prescriptions from licensed eye care professionals. We do not:

  • Provide eye examinations or vision testing
  • Diagnose eye conditions or diseases
  • Prescribe corrective lenses
  • Provide medical advice

You should have regular eye examinations by a licensed eye care professional.

11. Intellectual Property

  • All content on our website is owned by SUNEV EYEWEAR or our licensors
  • You may not reproduce, distribute, or create derivative works without permission
  • Product images and descriptions are protected by copyright

12. User Conduct

You agree not to:

  • Provide false or fraudulent information
  • Use our website for any unlawful purpose
  • Interfere with the operation of our website
  • Attempt to gain unauthorized access to our systems
  • Submit false or fraudulent prescriptions

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information, including prescription data.

14. Compliance with Laws

We comply with all applicable federal and state laws regarding the sale of prescription eyewear, including:

  • FTC Eyeglass Rule
  • FTC Contact Lens Rule
  • State optician licensing requirements
  • HIPAA privacy requirements

15. Dispute Resolution

Governing Law

These Terms are governed by the laws of the United States and the state where our business is registered.

Arbitration

Any disputes shall be resolved through binding arbitration rather than in court, except for small claims court matters.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Your continued use constitutes acceptance of modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

18. Contact Information

For questions about these Terms of Service, please contact us:

SUNEV EYEWEAR
Email: info@suneveyewear.com

19. Entire Agreement

These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and SUNEV EYEWEAR.